"Unit is under 1yr wp warranty per service bench. Complaints my of cracks appearing in freezer, counted 11 cracks of various size forming on left wall. Took photos, also some sign of damage with cabinet bent along both lower front edges, took photos. Doors are sealing fine and no complaints on temperatures.called techline. Documented damage and instructed to contact trade partner to speed up response for cs.Sr#7741280343 Called trade partnerRef#7741275406"

"Unit is under 1yr wp warranty per service bench.F5e3, f5e2 lid lock errors. Replaced lid lock and ran diagnostic cycle fine. Cs also said not draining correctly, but drain frost nation is working fine in testing. Unbalanced loads can cause wetter clothes at end of cycle when it does not spin out. Lower unit inspection, all looks good. Recalibrated unit.; used 1 W11307244 (DOOR LOCK) from stock"

"Unit is under 1yr wp warranty per service bench. Complaint of unit not turning on. Found GFI outlet that it is plugged into was tripped, reset and ran normal cycle through sensing and wash. Cancelled and unit drained fine. No errors in history. Suggested replacing gfi outlet, is older and also suggested reposition drain system, has a string to hold up but is lower then rest of piping, looks like string just needs to be shortened."

"Inspected and found pulley shield came loose and adjusted and tightened, cycled and tested fine."

"Installed Gearcase and other misc parts, ran diagnostics test and tested fine."