Complain Both elements coming on with the exact same time and glowing red heart. I found relay was stuck in the lawn position would not turn off on main board. I replaced temperature sensor and main control board tested operations elements are now cycling back-and-forth during preheat oven is not working properly no further issues found with cook F6e1

Complaint had gas company come out stating oven is not igniting properly causing gas smell to occur gas company red tagged oven. I found oven was packed with aluminum foil around ventilation systems. Also warming drawer was being used for metallic storage causing poor ignition igniter to ground out to cookware causing gas smell to occur. Called Techline file Tech line file number 7741316737 file number and safety file number 7741277483 safety file number. Use care issue not a problem with appliance. No parts needed. after removing aluminum foil and cookware unit is igniting properly within the first click customer stated that she has never been able to get unit to reach 400? before unit is now reaching 400? within 10 minutes. unit is also igniting reigniting and keeping proper temperature.

I replaced main control for F1 E1. Error code unit would not stop draining drain pump relay stuck on tested operations after replacing control. Performed a control board recalibration procedure. No further issues found everything is now working properly.

"Complaint washing machine will not turn on makes a humming noise all the time I have to leave unit unplugged. I found main control board failure complaint true replaced main control, tested operations no further issues found with washing machine at this time."

"I replaced all previously ordered parts, tested operations and further issues found with appliance today. Customer paired unit to Wi-Fi and mobile app successfully and was able to control unit with their phone with no issues as well."