Not cleaning good showed customer where filter is customer cleaned filter

"Inspected and floor had previous scratches and had damage waivers signed. Inspected and found f3e2, drawer sensor connection. Found pin connectors loose for drawer sensor. Tightened and adjusted, cycled drawer and oven up to temp and tested fine."

Bake in both ovens not working ignitors not sparking orange and yellow wires going to ignitors not plugged in attached wires tested both ovens lighting

"Inspected and found unit not defrosting, ohmed heater and found open circuit, will order new heater and call for return date. Thawed unit temporarily so cooling will come back.; ordrng 1 W11650659 (Heater)"