"I left a voice message with Kim, asking for a call back, regarding payment for trip and diagnosis. I am not sure if payment was collected on 5/28 with previous technician. I talked with Paula, she was looking in to confirming if payment was or was not collected on 5/28.;"

"Replaced compressor, tested for leaks, charged with 68 grams R600a."

"Found door lid locked and washer unplugged. Drain pump running and cancelling cycle in display upon plugging washing machine in. F9E1 long drain, F0E3 Overload, F0E5 off balance. Drain pump ohms 21.6, 120 volts supplied. Checked pressure hose for kinks and air leaks found none, no obstructions found with pressure hose or air dome. Referenced Service Pointer #W11834707. During Factory diagnosis self test, drain pump stayed on until timed out F9E1 occurred. Ordering the machine/motor control unit, faulty pressure switch. ; ordrng 1 W11797454 (Electronic control)"

"Customer states washer is fraying her clothes, customer showed examples of clothes, found no error message, ran quick wash found proper operation, went over use and care with no customer she ensures me she is doing everything correct, spoke to Techline 23454073, recommended using max fill setting to reduce friction on clothes."

Replaced the electronic control console W11752165 and W11780107 control and 280148 thermal cutoff.Tested the dryer for proper operation