"Installed parts ordered, door still opens the same, once fridge door is half way open it forces itself open, explained to customer this is by design and showed the the shape of the door closer and how once the door reaches a certain point it will drop down slightly giving it force to open."

Fridge is in warranty Found right side door swings open very fast and bounces back. Tried adjusting door it didnt fix the issue. Order parts encoder and for fresh food door ; ordrng 1 W11399415 (Right side hinge with bottom cam) and 1 W11398787 (Top cam) and 1 W11505709 (Top hinge)

"Found when in fast agitation can hear the rotor when it stops, bolt is tight rotor looks fine.Noise Is when the Gearcase stopping and changing direction can hear the rotor .Called tech line spoke to Adrien Let tech support listen to the noise in diagnostics . He said noise is the Gearcase stopping and changing directions and rotor stopping.All noises are normal and no partsRef 7740450513"

Found shorted broil relay. Needs a new control board

Found no usual noises.glass could have gone done the drain .Advised customer there a lot discontinued parts.Run until dies.Wash pup and drain in one