"Inspected and found unit not defrosting, heater open and ordering main acu as well. Will call customer for return date. Cleared ice out for temporary use.; ordrng 1 W11650660 (Defrost heater) and 1 W11566851 (Main acu)"

"Customer complaint is that left front burner does not work and left rear burner stopped working. Inspected and found HE on left front switch display. Inspected element and found radiant sensor broken. Rear left element tested open. Ordered elements. ; ordrng 1 318178110 (element,surface left rear) and 1 5304533520 (Element Left Front)"

Installed control and tested. Ran diagnostics and automatic test cycle successfully. Dishwasher checked ok. Showed customer it works.

"Inspected and found unit initially got to 425 in lower oven bake, but temp is dropping off and bake relay is failing to close to cycle properly, unit going to need new main control board, quoted and he will call."

"Inspected and found 120v getting to main acu, but not powering up at all, quoted for main board replacement and he will call."