"Upon arrival unit was full of water. Ran drain in component activation and drain pump didnt start. Checked board and board wasnt sending voltage to pump. Unplugged unit and same result. Cleared out unit and ran normal load. Heard drain pump start for half a second and stop, checked at board again and found board is now sending voltage but pump isnt running. Ran service mode again and drain pump isnt getting voltage from board in service mode. Syphon emptied water from unit to test and inspect pump and inner tub areas. While emptying water about half a drum full the drain pump started when I moved the unit. Took out inner drum and didnt find any obstructions under inner tub or filter. Ran drain pump and saw water go into pump draining properly with no obstructions in pump.. Ran pump in service mode and put meter on pink wire to drain pump. Moved harness around and found drain pump starting and stopping , but board sending 120v constantly with no interruption. Found wire harness is damaged to drain pump but cant find area its damaged by visual inspection. needs new harness. Ordering harness. Unplugged unit until return to prevent any damage to new board. Told customer to not use unit. Customer wants repair, Brain said no charge extra . Scheduled return call for 9-15-23 pm. ; ordrng 1 W11112750 (Lower harness)"

Installed new control ran a complete quick wash cycle. Unit is fully operational.

Unit is showing a pressure switch error indicating the control we replaced is faulty. Removed the sour water from the unit.; ordrng 1 W11419052 (Control)

Units tub is crushed on the top.; rqstng P&A on 1 W11409865 (Yub)

Returned to install damper. Installed part and reassembled unit. Ran service mode to test function of damper. Damper is opening and closing after turning off service mode. Verified proper operation ; dspstn on spec-tagged invntry: 1 WPW10196393 DAMPER CNTRL