"Checked over lights in unit and found fridge led lights out on the side and upper lights dim, tested led module and found side module faulty. Replaced light and unit is now lighting up and working to specs"

"Ran unit and found machine leaking water from float area and not washing well, found float gasket and nut loose causing leaking tightened up and unit stoped leaking water and is now holding. Recalibrated unit and cleaned all spray arms due to blocked ran a wash cycle after cleaning unit and all operations are now working to specs. Customer is very frustrated with unit and it keeps on breaking customer would like to know on a replacement unit if anything breaks down again advised I would note it and go from there"

"Tested unit and found another company had come out and fixed unit when I got there I found unit leaking water from under machine noticed unit clamp had been removed from rubber hose connection and a new after market clamp put on where both hoses sit on sump assembly, this was pouring out water when filling witch customer had ran loads that where making noises and never washing due to water all leaking out. Advised customer I took pics of issue and they will need to call original company to have them come back and fix unit I cannot touch this machine and dont wanna be responsible for any damage that was already done from previous company. Customer will call warranty and find out next steps they understood that we cannot be responsible for another company touching unit"

"Tested unit and found washer would not drain fully after the spin cycle, checked drain and found water drinking out but slow. Removed filter and found plugged, cleaned and noticed shock had come loose on tub causing unit to bang, reattached shock ran a spin and unit is now draining and operat8ng to specs"

"Installed new parts and programmed all parts to washer ran a wash cycle and unit is now starting a cycle and completing one, all operations working to specs"