"Came back and builder gave me code over the phone to let me in. Asked him whats wrong with refrigerator. He said refrigerator door dented. Unit is an unoccupied new build. It must be a model home. The issue date is2024. Called Paula. She said he would have to pay full price, get Whilpool to send him the door and pay is the labor. Or get closing date from whoever buys the home. He wasnt here so I couldnt charge trip fee. He said he would pay the PO but he thought it was 269$ quoted full process told him his options. He said he would call Whirlpool to send the door. And contact us later to pay labor to install the door."

Installed new light switch. No frost buildup since installing gaskets. Verified proper operation.

"Customer complained of frost buildup in freezer that gradually gets worse overtime previous companies have replaced freezer door installed gasket under top of freezer door gasket per appliance fix live video. Customer also complained the refrigerator door light not working found broken refrigerator door light ordered refrigerator door light scheduled return for tomorrow. Customer complained the entire time I was at her house. Saying I was just trying to make money putting on parts that she wants another fridge and kept talking didnt know the history of the product. I didnt fully understand what was going on. I informed her this should fix her issues schedule a return call with her for tomorrow and she said if I let you back ; ordrng 1 W11123941 (Light), used 1 W11159728 (GASKET) from stock"

"Returned to install gearcase, wash plate, cam, belt, and capacitor. Ran to test unit , verified proper operation."

"Installed gearcase, cam, cap, and actuator. Ran test cycle. Verified proper operation."