"Tested unit and found machine would come on and drain then sit there an error out 7-2 wash motor failure, checked wash motor and found connections ok but no power being sent to start motor, checked main cntrl and found wires all connected, ran diagnostics and unit would drain then fill ice getting to the wash it shuts down and errors out f7e2. Wash motor is faulty causing errors and issue with unit will order new wash motor,cntrl and a harness to be safe. Customer will be trying to call where purchased to get a new unit since they had never used it advised if they do plz call and let us know otherwise parts are a special order and we will call when in for return visit ; ordrng 1 W11460946 (Sump&motor) and 1 W11672225 (Cntrl) and 1 W11677715 (Harness)"

"Replaced each part and tested microwave found unit still blowing fuse, checked over all wiring connections with schematic and found white and black wires to capacitor had been swapped causing wrong power and fuse to blow, fixed wires and unit is now working and all operations are running and not sparking unit is heating and working to specs"

"Checked over unit and found items in fridge freezing on each shelf, checked temps and found reading 33 degrees on top shelf and 30 on lower. Removed cntrl and checked thermistor found unit opening damper when calling for cold and when unit is at temp damper would not close, replaced cntrl and added ice water to thermistor then heat and damper is now opening and closing properly. Advised customer to give unit 24 hrs so temps can adjust ; used 1 WPW10503278 (Cntrl) from stock"

"Installed all parts and tested unit found unit blowing 20amp fuse and just buzzing, replaced diode due to burnt when tested found noise coming from cntrl due to relay on cntrl humming and then blowing fuse out. Unit will need new cntrl and and harness to be safe also found ouch button to open the door broken and falling off will order new button and outer cntrl, unit should prob be replaced due to issues advised customer will order parts needed and go from there. Parts tentative due to push button and control panel special order advised we would call when in ; ordrng 1 W11552021 (Cntrl) and 1 W11386317 (Panel control) and 1 W11386322 (Push button), used 2 WPM0805101 (FUSE,MONITOR 20A), and 1 W11256462 (Diode) from stock"

"Checked over unit and found freezer door gasket not sealing due to gasket falling out of door, checked gasket and found gasket not holding well making it fall out, added silicone to gasket to keep it in place pushed gasket in to hold and sealed around cabinet to stop warm air from getting in. Checked fridge door seal and also added silicone around cabinet due to big gap to stop warm air from getting in. Checked over all other operations and unit is cooling doors are now sealing and all functions are working to specs"