Appliance Repair in Plymouth, CT

"Tested unit and found fridge not cooling in both sections found freezer not blowing any cold air and fridge evap not frosting up, noticed compressor was not running at all and the unit was quite. Ran a diagnostics cycle and step 4 finding unit coming on and frosting up both evaporators normally, after cycle finished I canceled diagnostics and unit would not come back on unplugged and reset machine then unit came on and started to cool. Reset 3 way coil valve and cycled unit again to make sure everything was ok and u it is now cooling and operating to specs"

"Teated unit and checked errors finding F5e2 f5e1 lid lock issues, replaced all lock parts and lid parts ran a calibration cycle then a few wash cycles testing the lock, unit is now running and operating to manufacture specs ; used 1 W10810403 (DOOR LOCK) from stock"

"Tested washer and found unit would lock and just sit never sensing or doing anything, lid had broke and once held done it would lock and work normally, ran diagnostics and found errors F7e5 shifter fault, F7e9 locked rotor f2e1 stuck button, checked motor and found rotor had come loose and was of oil from Gearcase found all the gears stripped out and slider warn threw. Will order all new Gearcase parts and lid will need extra time due to tuff spot its in. Parts tentative p/a ; ordrng 1 W11256781 (Lid) and 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11550891 (Agitator)"

"Tested washer and found unit would lock and just sit never sensing or doing anything, lid had broke and once held done it would lock and work normally, ran diagnostics and found errors F7e5 shifter fault, F7e9 locked rotor f2e1 stuck button, checked motor and found rotor had come loose and was of oil from Gearcase found all the gears stripped out and slider warn threw. Will order all new Gearcase parts and lid will need extra time due to tuff spot its in. Parts tentative p/a ; ordrng 1 W11256781 (Lid) and 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11550891 (Agitator)"

"Installed new controls and ran machine threw a diagnostics cycle, unit went thew normally. Ran a wash cycle and found unit would not sense and stop filling then would error out for pressure sensor and long fill. Rechecked pressure hose and blew air thew finding hose had a tiny air leak, cut out bad piece of hose and reattached. Ran a wash cycle and unit is now washing and filling properly"

"Installed new controls and ran machine threw a diagnostics cycle, unit went thew normally. Ran a wash cycle and found unit would not sense and stop filling then would error out for pressure sensor and long fill. Rechecked pressure hose and blew air thew finding hose had a tiny air leak, cut out bad piece of hose and reattached. Ran a wash cycle and unit is now washing and filling properly"

"Installed new Gearcase,drive pulley and agitator wile replacing Gearcase found actuator broken causing the grinding and belt bad replaced both parts and recalibrated. Unit is now operating to manufacture specs ; used 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"

Tested washer and found unit would come on and drain pump would just run continuously. Checked for errors and Found f3e1 pressure sensor fault control board fault. Replaced control under s code parts nd labor ran a calibration and unit is now working to specs

"Found unit had stopped washing and shut down leaving tub full of water disconnects control and drained water, ran unit and found washer would just keep filling and never stop then error out f8e1 long fill, F6e1 communication error ui cannot hear act, f3e2 pressure system fault never advancing in a Cycle. Main cntrl faulty will need to reorder and will order ui, parts tentative p/a ; ordrng 1 W11556725 (Cntrl) and 1 W11481116 (Cntrl ui), states that autho needed"

"Checked over fridge and found unit not level and rolling out found they had out a block on the right side wheels witch feel off making unit uneven. I adjusted legs and found unit in need a block on right back side and front cut two blocks to fit and adjusted unit to a level point and so door would close. Showed customer and she was not happy unit had to be blocked up, advised the floor is on a bad tilt causing this issue the only way to make the unit level would be to block it up, customer still does not like the way it has to be leveled I advised again there is no other way even with another fridge design it would still need to be leveled with blocks due to the house flooring. Fridge is level and doors are closing and sealing advised customer on any issues plz contact customer support everything is leveled and operating to manufacture specs"