Complaint that the unit is making loud noises while spinning. Found bad gear case and quoted customer for parts and labor. Customer not interested in fixing yet and will look into another alternative.

Found unit leaking from connection at water valve to ice maker fill line. Green tubing. Cut tubing and reinserted into valve and retested. Unit okay and not leaking anymore

Found unit has clogged defrost drain. Cleared drain and checked. All okay.

"Called techline, described mullion condition and door alignment, provided photos. Sr# 7737058014Documented with whirlpool, no further direction from techline."

"Under 1yr wp warranty per service bench. No errors in history, but not intermittently makes repetitive fast clicking noise. Customer had video of it, hard to diagnose from video. Ran test cycle and went through all functions fine, at end of cycle started to make noise. Sounds to be coming from actuator, stopped before could access actuator. Replaced actuator and ran test again, twice, sound did not repeat. Also raised front legs to center basic more evenly.; used 1 W10913953 (ACTUATOR) from stock"