"Inspected and found lid lock strike broken, replaced with new strike and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

Found no error codes and unit working normally. Unable to find any issue at this time. Asked customer to call issues persist

Called whirlpool due to cabinet not made properly. Air gaps in liner. Was sent for review for replacement. SR number 7737373968.

Found no leaks at the tubing that was repaired. Suspect unit sweating from ice dispenser chute. Unit otherwise okay.

Complaint that the unit is making loud noises while spinning. Found bad gear case and quoted customer for parts and labor. Customer not interested in fixing yet and will look into another alternative.