Sr 7741911993 complaint glass top gets too hot and when the oven is running the front top of the door gets hot and so does the glass top. door seal has been replaced by a prior service company tested all OK checked rear venting. It is properly attached and insulated customer instruction range is working as designed. Theres nothing we can do to change the way it operates

Found faulty ice maker replaced ice maker from truck stock tested all ok no; used 1 W10884390 (ICE MAKER) from stock

Found motor pump failure replaced motor pump tested all ok customer will have to reinstall the dishwasher as they had pulled it out ; used 1 W11613479 (MOTOR/SUMP) from stock

Complaint washer is loud found washer not level causing it to bang around and its on a wood floor. Customer instruction on washer leveling and vibration on wood floor.

Complaint that the dryer is drying out the clothes properly. Found slow airflow on the venting and wiped down clean the moisture sensor strips and unit drying normal.