"F5e2, f0e2 in history, locknfailure and over sides. cleared. Cs had video of unit making noise during a spin cycle. Ran drain and spin cycle and unit worked fine. Went into full speed spin with no unusual noises. Was an empty load. This a stator motor drive so no belt. Basket secure with no wobble, no sound of bad bearing. Lock worked fine throughout tests and there was a bit of suds in unit which cleared out with multiple tests cycles without soap.Cs said it happened in a couple of cycles and unit was shaking pretty good at one time, likely load balance.Tested again with some towels, heavy, harder to balance two towel load. Took som Erins to find itself a balance it was happy with, but spun out fine and all noises normal. Noises cs is heating looks to be load dependent, could be overloaded/unbalanced but everything will n testing was normal."

"Covered under 1yr wp warranty per service bench.Not completely draining, has to run drain and spin after regular cycle.No errors in cycle, ran normal cycle to test. Filled fine, when cancelled unit short drained, leaving a little water in tub. When dating seems to be full flow with no issues. Removed water level sensor and blew out air tube and sensor and tested again, and same thing.Going to order water level sensor, air line and control. Will bring drain pump on return visit as well, but does not lookOffice to contact cs when parts come in to schedule return; ordrng 1 W11456953 (Hose) and 1 W11316246 (Water level sensor) and 1 W11583890 (Control), dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"

Unit is under 1yr wp warranty per service bench.Support wheel is broken on lower bin. Ordering left side rail. Part is a special order. Office to contact when part comes in to schedule return.; ordrng 1 W11581314 (Left side rail)

Replaced fr gasket and steamed to reform. Cs to leave closed for next 6+ hours to allow to form.Repair laced defrost thermostat and steamed clear evap

"Cs says that unit was also failing on timed dry, stopping too soon, since last visit when I suggested using it on timed dry until return.Replaced control and user interface. Tested unit on timed dry, 40 minutes, high temp. Ran for 25 minutes and counted down properly. Verified all selections working on user interface. Cs to monitor."