Customer complaint is that refrigerator is not cooling. Inspected and found freezer and FF section very warm. No frost pattern on evaporator. Fans and compressor are running. Amp draw on compressor is at 12 amps. Ordered compressor and 2 extra time slots. ; ordrng 1 W10507884 (compressor) and 2 ExtraTimeSlots (Extra Time Slots)s

Customer complaint is that refrigerator was not cooling in fresh food section. Customer unplugged refrigerator for about 24 hrs. Inspected and found full frost pattern on evaporator and circulation is good. Checked and found brown wire to heater not making proper contact. Secured harness connector.

Had to cancel service cust did not have bill of sale

Installed new evaporator. Pressurized with 140psi of nitrogen and it held. Recharged with 47G of R600a please allow 24 hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 W11506619 COUPLER 8 NK MS 00 and 1 W11506635 COUPLER 6 NF MS SV

Part received was Damaged out of the box. Was able to repair original chute and filter is going in properly.