"Customer complained unit not draining completely. Also not secured to cabinet. Upon arrival found mounting brackets broken off, part that attaches to dishwasher missing.ran unit through quick wash, let run and drained after several minutes. Unit drained properly. Informed customer cant find any issues with draining. And installation brackets missing arent a functional failures. Would have to quote to order and Install brackets. Customer did not want to pay for brackets verified proper operation."

"Returned to install fan and motor. Installed parts, verified proper operation."

"Found f8e1 error. Water valves test ok, drain pump test ok. Pressure hose connected properly and no holes in it. Drain hose correctly installed with no syphoning issues. Replaced control board and ui that were pre Id. Ran deep fill , unit filled and started washing. Verified proper operation."

"Return to replace control , fc and rc evap fans, and damper. Ran all service tests and all parts and unit functioning as designed. Informed customer to give 24hr for proper cooling ."

"Customer complained of gas smell, had gas company out. Red tagd unit. Found bleed through burners . Checked all burners for leaks found very slight leak from left rear burner. Needs valve for left rear burner. Turned gas back off and Called safety to report findings. Sr# 7741347199 . Safety did not offer to pay for repairs. Quoted customer customer denied repair. Saved quote. Said she will call whirlpool . No trip fee due to authorization."