Found inner glass pack out of place and rails bent. Order and replace glass pack. ; ordrng 1 WP8053948 (Glass) and 1 WPW10316950 (Frame)

Found all lights not illuminated. Replaced all lights per svc pointer. All lights now Illuminated. All functions check ok. ; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ

No problem found with unit at this time. Temps are good in freezer and refrigerator. No frost buildup at this time. Found minimal evidence of poor sealing. Condensation droplets on rear wall and door switch frozen shut. Customer has since emptied freezer. Checked and verified door is sealing properly. Door seal checks good. Customer says issue is only in freezer. All functions check ok at this time.

Sr#7737294179. Found customer complaint is unit smells of acetone or nail polish remover. Unable to smell personally. Verified unit is cooling properly and customer has acknowledged no cooling issues. Customer claims smell has been present for weeks. Spoke with tech line and verified this smell is due to something customer had in unit and is not from unit itself. Customer also complaining of food freezing in RC. Found this due to damper motor. Replaced damper motor. All functions check ok. ; used 1 W11164593 (DAMPER CNTRL) from stock

Unable to duplicate sound at this time. Customer says issue is intermittent. Customer provided video evidence of sound and says that it seems to be coming from the control panel during fill. Ran normal cycle and allowed unit to fill and begin wash. Sound did not occur at this time however there is a very loud buzzing at valve and water pressure is not steady. Towards the end of filling was able to here noise for split second and verified noise is coming from valve. Order and replace valve. ; ordrng 1 W11513255 (Valve)