Found unit has a sealed system issue. Customer chooses to replace instead of repair.

Complaint that the unit is making a knocking noise. Found ice maker that is not in use on the on position and the arm was off. Customer asked to turned the ice maker off as they do not use it. Did a diagnostic test and everything came up normal. No issues found with the refrigerator. Mentioned to the customer if noise come back to document it on video. Within 7 days well waive trip fee into labor.

Installed new blower wheel due to blower separating from hub. New blower working well n; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL

"Found unit not defrosting due to a failed connection at the brown wire to the heater circuit. Unit will need a new heater. Quoted$93.40 for heater and $239 labor rate. Will order and return to install. ; ordrng 1 W11650661 (Heater, defrost)"

F0E2 oversuds with no suds. Unit went through diagnostics properly. Found no issues with washer at this time.