Observed leak coming from heater element. Referenced service pointer w11540964. Tested unit. Working as designed.; used 1 W11537778 (HEATER W/NUTS) from stock

"Warranty verified by model and serial number thru entitlement. Cx stated he smelled gas when using oven. I could not verify complaint and instructed cx to follow his owners manual when it instructs cx to contact their own gas company to detect a leak. Cx stated temp was not correct. I asked him how does he know, he stated he used his own thermometer to check temperature. I informed him it states in cx guide specifically not to use your own thermometer. He then stated it takes longer to cook. I also informed him it specifically states this range may take longer to cook than previously owned ovens so its up to the customer to adjust times or temperatures accordingly to their own personal liking. I checked error codes. Got error code f2e1. Ordering new keypad panel.; ordrng 1 W11029431 (User interface)"

"M1cr640xpl1.5. Authorities codeI confirmed complaint of abnormal shrieking and screeching noise but could not pinpoint sound from any moving components, complete rebuild is necessary to solve issue,; ordrng 1 W11513243 (Spin basket) and 1 W10902814 (Washplate) and 1 W11449840 (Gearcase) and 1 W11283592 (Motor) and 1 WPW10006384 (Belt) and 1 W10721967 (Clutch kit) and 1 W11481722 (Actuator)"

"Wires from power cord was stuck between float switch and drip tray causing unit to throw leak error code, repositioned wires, ran two service cycles, unit working as designed.; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"

Installed new parts. Tested unit. Working as designed. Cx will have to get on light bulb; dspstn on spec-tagged invntry: 1 W11182110 CNTRL-ELEC