"Checked over unit and found upper rack falling down not allowing wash arms to spin and wash, found adjusters wheels broken off and rack not holding. Replaced adjuster with new kit ran unit and all operations are now working to specs ; used 1 W10712395 (ADJUSTER) from stock"

Cancelled service unit is a 2018 but says bought at Lowes less then a year cust needs to back to Lowes to get receipt

"Installed new thermostat kit ran dryer and check heater, found unit now cycling heat on and off as designed checked a sensor dry and all operations now workin* to factory specs"

"Ran dryer threw a diagnostics cycle and found errors F4e3 restricted air flow f2e1 stuck key f4e4 line voltage error checked voltage and restriction and found 120v on each leg and 240v across terminal block, checked venting and found clean and clear customer had replaced outside vent with new internal hanging vent with good air flow. Checked heating and found heat coming on but cycling right off heater is short cycling due to faulty thermal cut off and cycling thermostat. Will order new thermostat kit and return ; ordrng 1 280148 (Thermal cutoff)"

"Check unit as per customer unit not heating properly and timer going down then shuts off. Vent checkout clean and venting properly indoors, ran unit on time dry cycle unit works normal, clean sensor and ran normal cycle with wet clothes unit working normal no problem found. Customer clean vent before arrival for service which may have solve the issue."