"Customer says that there was a very small amount of water at right front corner of washer. Says there was no water underneath, just that corner. Tested washer, found no leaks or evidence of past leaks. Believe it was likely just splash over it when items were removed from washer. Washer operating as designed and no leaks found."

Replaced failed drain pump. Unit worked properly after repair ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP

"Customer complained of long dry times , found Dryer working properly when exhaust not hooked up. Looked outside and found home exhaust vent logged at outside wall. Verified proper operation of unit. Informed customer to get home exhaust cleaned."

"Entered diagnostics, cleared error codes. Unplugged washer, removed and replaced pressure switch and hose. Reassembled, ran diagnostics cycle, completed properly with no issues. Exited diagnostics, ran quick wash cycle, operating properly."

"Customer says washer ran properly for several cycles after last visit but then error came back. Tested washer, no sign of excess suds in tub. Pressure switch and hose contaminated with residual detergent. Ordering switch and hose. Checked part availability and scheduled return for 2/28 PM.; ordrng 1 W11316246 (Pressure switch) and 1 W11456953 (Hose)"