Appliance Repair Matthews North Carolina
Advantage Appliance Repair Inc. Rated 4.9 out of 5 stars based on 26 customer reviews
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Matthews, NC 28104
Jonathan J.
Job Details:
07/03/2025
Complaint drain pump randomly comes on by itself. Cannot use washing machine when issue is occurring. Ive tried unplugging still no change. I found error. Codes F1e1 f3e1 f2e1 replaced control per service pointer no further issues found washing machine working fine; dspstn on spec-tagged invntry: 1 w11603810 control
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KBSN608EPA01
Near Matthews, NC 28104
Jonathan J.
Job Details:
07/03/2025
"Call Clint door getting stuck not closing or opening properly making scraping noises. I found door hinge is rubbing against trim kit, causing spring assembly to not function properly unit would need panel trim piece adjusted and bent or trimmed to avoid hitting spring closure assembly. Also, customer has a light out in the freezer section and a bin drawer that the plastics are broken on. Customer just wanted quoting for todayfor insurance claim purposes or knowledge based purposes. No further issues found refrigerator is cooling fine as of right now."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS07
Near Matthews, NC 28104
Jonathan J.
Job Details:
07/02/2025
I replaced all previously found ice door was fractured at hinge area manufacture did not use any kind of protection bubble wrapping anything to protect the part in the packaging. Installed all additional parts no further issues found at this time. Customer to monitor for frost buildup until I get back every 72 hours.; ordrng 1 W11594927 (Ice door)
We serviced a
WHIRLPOOL WASHER TL
Model MVWB835DW4
Near Matthews, NC 28104
Jonathan J.
Job Details:
06/30/2025
"Complete washing machine making a scraping noise during spin and agitation. I found slider has come apart, causing damage to slider causing noise to occur. Replaced slider tested operations unit now operating quietly. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS04
Near Matthews, NC 28104
Jonathan J.
Job Details:
06/27/2025
"Complaint refrigerator is not cooling at all. I found previous company had indeed replaced to compressor, but did not properly install leading to discharge line coming off of compressor being damaged leading to compressor failure again I replaced compressor charged unit with refrigerant unit is now cooling properly in both zones in test 40. No further issues found at this time with unit."
Matthews, North Carolina
WHIRLPOOL WASHER TL
WTW4816FW3
Very efficient and friendly. Knowledgeable. Great work.






07/07/2025
Charmain Hamer
Matthews, North Carolina
WHIRLPOOL REFRIGERATOR
WRS325SDHB08
He was very nice and helpful quickly solved issue






12/17/2024
Connie
Matthews, North Carolina
WHIRLPOOL REFRIGERATOR
WRF767SDHZ04
Jon came in with a positive attitude and his knowledge of appliances was amazing. He solved our problem immediately and we will definitely ask for him in any future issues we may have.






12/14/2024
Matthews, North Carolina
JENN-AIR REFRIGERATOR
JFFCC72EFS00
Jonathan, as always, knew exactly what to do to fix my problem. He also had good advice on preventive measures to take. I always ask for him.






12/13/2024
Bob Jackson
Matthews, North Carolina
KITCHENAID TRASH COMPACTOR
KCCC151EWH0
After replacing the same part, they wanted me to pay a “Trip Charge” to replace the same part the fourth time.
Brandon was very professional, but had no idea why that part failed three times in about four months.






12/13/2024