"Complaint refrigerator, not making ice properly extremely slow to make ice as well as not, dispensing ice. I found yolk stripped out. I braised yolk back together to motor housing. I found gasket was missing, allowing all cold air from ice bin to leak out causing slow ice production and excessive cooling to occur. Customer found gasket I secure gasket no further issues found unit dispensing ice perfectly fine now as well. I cycled icemaker verified icemaker is working and filling with water properly."

Complaint dishwasher will not power on. I found main control board is failing producing a lot of burnt wiring electrical odor. Unit will need new control board but will always have burnt wiring. Smell to it. Customer declined estimate today is going to look at replacement options.

"Complaint will not finish the cycle clothing still soaking wet. I found only one error code F8E1. No fill long fill. I found water inlet filter screen was completely clogged with rust. Customer is on a well. I cleaned filter screen as a one time install and instruct fulfilled. I told customer if we come back for a water pressure based issue due to filter screens being clogged, we will have to charge him for parts and labor at it is not a manufacturing defect. Customer stated he is going to get filters for the whole house or at the very least for the washing machine. I placed unit into diagnostics cycle. Unit operated flawlessly with no issues. Motor is spinning motors. Agitating lid is locking control is functioning properly motor is ramping up through all speeds like it is supposed to no further issues found with washing machine at this time left part with customer."

Complaint upper rack fell. Replace track part tested operations no further issues found everything working fine.

Complaint washing machine making abnormal grinding noises towards the end of the cycle. I found rotor bolt had backed off and come loose. I secured rotor bolt properly tested operations no further issues found with washing machine at this time. I performed a DLMS control board calibration processbefore departure. Also performed a quick wash cycle. No further issues found no abnormal noises replace drain pump as a precaution