Customer complained unit lid locked wont work. Confirmed complaint. Found unit full of water . Opened top oanel and removed most water to look under unit. Found broken wire harness to drain pump. Found power to pump. Ordering harness. Left parts w customer. Scheduled return call with customer. ; ordrng 1 W11568984 (Harness)

"Customer complaint icemaker, leaking and filling bottom of freezer up with water. Icemaker was working producing ice ran test cycle filled and did not leak. Remove clog for customer and removed ice drain line now working as designed verified proper operation collected via check."

Returned to install new control board. Ran quick wash. Unit filled and started wash cycle. Verified proper operation. Total paid on previous ticket. Nothing due today .

"Confirmed, unit was unplugged on arrival. Plugged in unit and when attempting to access diagnostics unit kicked me out and started draining. Confirmed no kinks or restrictions in pressure hose. Replaced control and confirmed operation. Calibrated control via diagnostics. Unit checks fine."

"Customer complained unit draining by itself . found pressure system fault stored . needs new control board control board, not covered by s code . Quoted 502.04 . Customer Wanted repair. Collected via card. Marked pre id board that was not yet received as will bring in return visit ."