"Customers stated unit stoped working again. Found sediment buildup in cold water valve this time. Customer said hes cleaned them out and valve has even been changed. Informed customer this is an issue with his plumbing or well , he will need to clean this out and get well house fixed or sediment will keep clogging valve faster than normal . Washer working as designed. Informed customer this issue isnt covered by warranty and he will have to pay if called back. Verified proper operation when filter was cleaned off. Sr#7739842294 . Called techline to document."

"Return to install new control board install new control board and could not get UI to come home check power board board has power installed old control board control board will not come on and light will not come on on old control board. New control board has light and light blinks fast and stops to a slow pace, Ui you will not come on. Ordering new UI control board and drain pump informed customer Office will call when parts come in; ordrng 1 W11675701 (Ui) and 1 W11626074 (Control board) and 1 W11399437 (Drain pump)"

"Customer complain unit wont drain and wont power on found power two unit found broken wire to drain pump placed harness from truck stock unit still not turning on unit has power to board ordering new control board informed customer Office will call when part comes in; ordrng 1 W11626074 (Board), used 1 W11643701 (HARNESS LOWER) from stock"

F5-e4/ and f3e0 customer complained of F codes found F5 E4 and F3.0 pulled unit out found no continuity through one of purple thermostat wires also found interruption to door switch. Found harness was melted to control board slightly. Main harness door latch harness and control board. Informed customer office will call when parts come in. ; ordrng 1 W11727826 (Harness door latch) and 1 W11476030 (Harness main) and 1 W11649130 (Control board) and 1 W11598123 (Door latch)

Customer complain icemaker was not working. Said issue happened after power was off. Found frozen ice claw in auger cleared out auger and ice unit not working.collected trip fee via check .