"Customer complained unit not running like previous issue will fill with water wont wash upon arrival. Ran unit heard sump, vibrating, but would not run replace sump from ts. Verified proper operation.; used 1 W11025157 (MOTOR/SUMP) from stock"

"Customers complained top rack hitting top spray arm. Upon arrival found roof of inner tub was popd down. Was able to pop it back into place, no crease or ripples. Customer was satisfied and unit now working as designed."

"Customer complained of no heat . Found proper voltage. Found element grind to frame, blown cut off thermal cut off, replaced cut off and element from ts. Verified heater cycling. Verified proper operation. ; used 1 279838 (ELEMENT), and 1 279816 (THERMAL KIT) from stock"

"Returned to install parts ordered. Installed parts ordered. Installed new tub, cam, hub and wash plate. Ran unit through service diag. All functions working as designed. Verified proper operation."

"Customers complained unit just keeps draining, running pump. Upon arrival plugged unit in , unit was empty and drain pump started. Unit was in drain mode, waited for drain mode to stop. Found long fill error, found valves working w no sediment in filters. Checked board and pressure line was attached on board and tub, no holes or cuts in pressure line, ran normal wash. Unit overfilled. Ordering control board. Will bring pump with next call. Scheduled return call for 8-12-24 pm; ordrng 1 W11603811 (Control board), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"