"Customer complained unit was smoking. Upon arrival found terminal had shorted causing electrical thermal reaction at terminal. Replaced terminal block and reassembled unit now working properly, pigtail is damaged and customer wants to buy her own pigtail. Verified proper operation. ; used 1 WPW10245259 (TERMINAL BLOCK) from stock"

Customer complained unit not running. Upon arrival found power to unit. Tried to start unit and found timer knob loose. Inspected timer and found knob broke and timer shaft damaged. Ordering new timer and timer knob. Informed customers offfice will call when parts come in to schedule return call. ; ordrng 1 W11685947 (Timer) and 1 W11675852 (Timer knob)

"Customer complained unit not washing. When arriving customer said when she moved in the office said the last tenant said it had an issue. The current tenant hadt used it. Had to call female tenant, her husband was home but didnt know anything about issue, Ran service mode and no error codes stored. Ran through all functions in serove mode and all functions working. Fills, washes, dispenser opens, drains and heater working. Informed customer unit working as designed. Verified proper operation."

"Customer complained unit making a screeching noise. Upon arrival ran unit and heard slight metal screeching noise, customer said it gets worse and didnt hear the slight noise I was hearing. Opened up unit and found drum roller had went bad. Replaced both drum rollers and belt/ belt pully from dryer repair kit in ts. Reassembled unit and ran unit with heat on for while and no noise present. Verified proper operation. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

"Came to replace parts ordered by previous tech. Installed control and moisture sensor Harness. Installed parts and ran normal dry., unit started heating. Ran service diagnostic and drum light turns off when moisture is in contact with sensor. Verified proper operation."