Customer complained unit ran clean cycle . Unit would not come on. Both ovens at first. They finally got top oven to work. But not bottom . Found no error codes stored. Ran bake 350? in both ovens. Found lower oven not heating . Ran bake on lower oven. Found relay sending voltage to element. Found element open short and high limit thermostat blown. Ordering high limit thermostat for lower oven and bake element for lower oven. Called techline to report findings. Sr#7740571758 . Informed customer office will call when parts come in.; ordrng 1 W11545804 (Bake element) and 1 WP4449751 (High thermostat)

"My complain gasket keeps coming off tried to resecure gasket, but clips are damaged and keeps coming off. Ordering new door gasket for customer office. Will call when parts come in.; ordrng 1 W11542153 (Gasket)"

Customer complaining it sounds like rocket ship when washing found noise coming from driveshaft ordering outer tub that comes with driveshaft wash plate and rotor putting in for 2X timeframe. Inform customer part will be shipped to home check for damage and then give Office call gave customer magnet.; ordrng 1 W10193886 (Tub and shaft) and 1 W11252784 (Wash plate) and 1 W10820039 (Hub) and 1 280146 (Rotor)

"Customer complained rinse aid not dispensing, ran diagnostics no error codes present. Said its stayed full for weeks, it worked fine before.ordering new dispenser. Customer has 1 year extended warranty. Informed customer office will call when part comes in, ; ordrng 1 W11412300 (Dispenser)"

"Customer complain unit only heats well sometimes said she had lightning strike and it happened after that found F2 1 error ordering control board. Keeping mag for return call if mag is intermittently going out. ; ordrng 1 W11342846 (Control board), dspstn on spec-tagged invntry: 1 WPW10693025 MAGNETRON"