Complaint power outage error not sure how to clear. Not sure how long it has been on either. Unit cooling fine has not had any cooling issues. I found power outage error code on screen user interface upon arrival cleared tested all fan motor assembly. all actuators ran compressor test could not duplicate issue Builder was unsure how long error message had been on screen. I cleared Msg no issues found I inspected power cord unit is installed in a model home new build construction no power cord issues found either

Complaint dishwasher is not heating. I found 71 error code in fault history. I found heating element wire was unplugged from day. One of install. Reattached wire heater is now activating perfectly fine and diagnostics menu. No further issues found with dishwasher at this time. Cleared all codes verified operation is correct.

Replacement control board tested operations verified all water valves are working properly. Performed a control board calibration process no further issues found.

Complaint customer stating that the dial on the dryer does not spin once it reaches cool down and to off stops riding in the middle of the wrinkle shield it will not move at all found that the timer is not going to the next cycle ; ordrng 1 WPW10185982 (Timer)

"Complaint unit making dolphin noises and grinding noises, loud enough to scare the dogs and critters. I found noise was caused by. belt guard rubbing against drain in the floor as drain is higher than the floor, causing belt guard to rub against cam pulley leading to noise issues. I raised washing machine legs to maximum height and leveled, washing machine in the hopes that it will not rub against drain in the floor. I verified there are no further issues by performing a quick wash cycle. Also, I performed a DLMS calibration cycle. no loose parts no broken parts either at this time."