"Disassembled washer. Removed and replaced gear case. Reassembled, ran DLMS calibration and tested washer. All components and functions operating properly with no unusual noises.; dspstn on spec-tagged invntry: 1 W11449841 GEARCASE"

"Checked and tested washer. No stored error codes. Ran component tests, found noise coming from gear case. Requesting P&A for gear case and extra time. Advised customer that office will call to schedule when part arrives.; rqstng P&A on 1 W11449841 (Gear case) and 1 2Xtime (2X time)"

"Pulled oven partially from wall. Removed and replaced ACU and sensor. Reinstalled, tested, oven now operating properly.; dspstn on spec-tagged invntry: 1 W11261167 CNTRL-ELEC"

"Breaker was off on arrival. Turned breaker on, fan immediately started. Ran diagnostics, found F1E1 control error and F2E1 sensor error. Oven would not start. Ordering ACU and sensor. Advised customer that office will call to schedule return when parts arrive.; ordrng 1 W11261167 (ACU) and 1 W11598120 (Sensor)"