Appliance Repair Hampden Massachusetts

Advantage Appliance Repair Inc. Rated 4.8 out of 5 stars based on 5 customer reviews

We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Hampden, MA 01036
Chris B.
Job Details: 05/22/2024
"Complaint that the unit is not heating up correctly. Found bad cutoff fuse. Verified all other components and all normal. Replaced part and unit running great. ; ordrng 1 W110480709 (Cutoff Fuse), dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT and 1 WPW10328463 COIL-VALVE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Hampden, MA 01036
Chris B.
Job Details: 05/15/2024
Replaced all parts and unit running normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Hampden, MA 01036
Gary V.
Job Details: 05/09/2024
"Inspected and found evap packed with frost and unit not defrosting, attempted auto defrost and did not start defrosting, ohmed orange to neutral at control and found closed circuit indicating heater is good, however ohmed orange to brown and found open circuit indicating failed defrost bimetal, will submit estimate and call for return date.; rqstng P&A on 1 W11524469 (Jazz board), ordrng 1 W11524653 (Harness w/bimetal)"
We serviced a
JENN-AIR RANGE
Model JGS1450DS0
Near Hampden, MA 01036
Chris B.
Job Details: 04/26/2024
Complaint that the stove is still tripping the breaker. Found that outlet is connected to a GFCI out as a slave and stove needed to be connected off a GFCI breaker to function properly. Ran an extension cord from the stove to a non GFCI out under the kitchen tv and stove worked properly. Customer realized that the issue is the electrical to the house not the range.
We serviced a
JENN-AIR RANGE
Model JGS1450DS0
Near Hampden, MA 01036
Chris B.
Job Details: 03/28/2024
"Replaced all parts and unit running normal. No error codes present. Ran all bake, broil and convection and all running normal."
Gloria
Hampden, Massachusetts
04/03/2024
Professional, courteous and thorough, respectful of my home. Thank you for your service. Gloria W
Overall Experience
Michelle Blain
Hampden, Massachusetts
03/23/2024
Both Barbra and technician were both extremely personable and extremely knowledgable. Barbra reacted to my needs with understanding, quickness and thoroughly. The pricing was below sears in labor, but a higher cost in replacement product to repair. But overall less than competition (and more reasonable). The technician was wonderful.Kind, personable and very Knowledgable. However I am unsure whether it was because he didn’t actually remove part upon initial visit or took wrong part number, or it was ordered incorrectly by inside staff, but it delayed repair from one week to two weeks and 3 visits. So I had no freezer for over two weeks, when one week was given as estimate. There was also a reschedule to even second week due to a staff illness. I understood and it was delayed only another day or two but I remained without Freezer. Tho I list the problematic issues, I would not hesitate to use your company again and work with your staff. I had a delay, but working with such professional and personable employees was greatly appreciated as it is rare in all “services” industry today, we as customers experience. I congratulate you on acquiring and sustaining a wonderful staff that sells your business for you, in all they do and how they interact in knowledge, person-ability, and sincere care, in their commitment to your customers.
Overall Experience
Carolyn Dancy
Hampden, Massachusetts
02/13/2024
Roger was very professional. He left everything neat and clean.
Overall Experience
Hampden, Massachusetts
11/09/2023
Overall Experience
Hampden, Massachusetts
07/25/2023
Roger was very knowledgeable and friendly.
Overall Experience