"Panel ordered by previous tech was wrong panel. Had to correct model number, unit is new build and unoccupied. Ordering stainless panel. Informed customer office will call when part comes in. ; ordrng 1 W11461694 (Stainless panel)"

Customer complained unit wont start wont drain. Found bad pump. Replaced from ts. Reassembled and verified proper operation. ; used 1 W10876600 (DRAIN PUMP) from stock

"Customer complained surface elements working. And oven not, along with control. It coming on. Tested power coming in and found voltage is not correct. l2- neutral had low voltage. power seems to be coming through neutral has 240 from l1- neutral. Checked at wall and same issue. Informed customer to get electrician to check it out."

Customer complained of a noise when running. Ran unit for several minutes and no noise present. Listened to a video customer had and sounded like something around or with blower fan wheel. Took unit apart and found broken blower wheel. Replaced wheel and ran unit and no noise present. Verified proper operation. ; used 1 WP697772 (BLOWER WHEEL) from stock

"Customer complained unit wont work on normal but will in whites. Started normal cycle and unit started. Turned off unit. Ran error code test and found shifter error. Read and ran service mode all functions working in test mode, ran between agitate and spin multiple times in service mode and shifter working properly. Looked under unit and everything is in correct and working condition. Checked agitator and no issues with agitator splines and agitator is on correctly. Tuned off unit and started normal wash. Unit started filling and wahsing. Customer said normal wash just wouldnt start and she heard the grinding noise another time like when her cam had failed previously. Double checked cam and cam is in tight with no signs of damage. Called techline and informed customer of no issues found, techline documented findings. Said that unit should work on normal if whites is working fine. Informed customer unit is working as designed. Sr#7737392546. Showed customer unit working on normal wash one more time before leaving. She said it just wouldnt start. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W10752187 AGITATOR SCREW and 1 W11550891 AGITATOR"