"Checked and found spots of discoloration on freezer door. Both refrigerator doors and pantry fronts good, no issues. Discoloration would not come off. Took several pictures from different angles. Putting freezer door in as P&A.; rqstng P&A on 1 W10815701 (Freezer door)"

"Verified model and serial number. Checked entitlement, shows unit under 1 year additional builders warranty. Tested and found buttons on user interface not lighting or responding to inputs. Ordering console and control. Both parts show as special order. Advised customer that office will call to schedule return visit when parts arrive.; ordrng 1 W11622500 (Console) and 1 W11629914 (Control)"

"Removed door, replaced inner door, wave guides and arm. Reassembled, tested, door and microwave, all operating properly."

"Checked and found right front burner working but indicator light not staying on. No signal from infinite switch. Needs switch. Quoted customer for repair, saved estimate. Collected full amount. Checked part availability and scheduled return for 10/5 8-1; ordrng 1 W11120795 (Infinite switch)"

Removed and replaced console. Programmed user interface. Tested both upper and lower ovens. All functions operating properly.