"4139778728 Lori.Unit full of water complaint of not draining, drain pump is humming, but not draining in test cycle. Previous visit for this unit the complaint was for not draining, but tested fine. Vacuumed out water, pump burning hot to the touch, found panties jammed in motor assy,. Will replace pump, which is covered under 24 month wp warranty on parts, charging for labor only. Replaced pump and ran diagnostic test, working fine.; used 1 WPW10276397 (DRAIN PUMP) from stock"

"Previously had e61 error and we just replaced drain pump, hour into first cycle it is getting an e31, heat pump error. When a reset drain pump running then gives e31 with water symbol flashing.Found lower unit full of water and drain pump had come off slightly. Took off and repositioned/reinserted drain pump. Ran several cycles and no leaking found. No additional repair cost."

"Unit has not been getting over 200j bake, burners working fine. Found burnt out heating element. Quoted for element/labor. Accepted. Collected in full via cc. Office to contact cs when parts come in to schedule return ; ordrng 1 WPW10276482 (Bake element)"

Replaced wash motor and unit working properly in normal wash cycle

"UNIT NOT STAYING COLD, WOULD FREEZE, TURN OFF AND MELT AND THEN COME BACK ON. RUNNING ON ARRIVAL , TURNED UNIT OFF AND BACK ON. ABOUT A MINUTE IT TURNED ON, 30s later it turned back off. A minute or two later it came back on and stayed on. Advanced defrost timer and verified operation, defrost timer is noisey., but unit is defrosting and timer advancing. Issues points at a thermostat issue, which is nla. Collected for service call"