"Complaint that unit had frost in freezer, then was freezing items in ff. Fr empty on arrival and no frost. Removed evap cover and not a heavy frost pattern but some built up where the vents are coming in from the ff section. And light frost across most of front of evaporator. Unit is on its one setting warmer then recommended setting. Decent airflow into ff. Description sound like a door wasnt closed fully, frost built up and reduced airflow. Doors are sealing fine (cs did previously have gasket issues, no major gaps between liner/casing. Verified condenser fan running. Possible beginning of a sealed system issue, but not enough evidence to show. Turned unit back to recommended setting and cs will monitor"

"Unit is under 1yr wp warranty per service bench F8e1 long fill only error in history. Cold valve , house side,leaks when on, cs says they have been leaving off which would be causing the long fill errors.Cs to have plumbing fixed and call into whirlpool if having any further issues."

"FF temp on arrival 51, 52 in fr, compressor/fans running. Removed fr evaporator cover and only a litttle frost in upper right corner, ff evaporator has clump of ice in upper right. Tested with uv light and found dye on the ff evap upper right, in the clump of ice, steamed clear and tested with 250psi nitrogen, leak verified in the ff evap. As I told cs I would document call I called techline.Documented history of cooling and icemaker issues and what has been previously replaced. Gave finding of leak in ff evap and the panned action of replacing ff evap and dryer.SR#7741733126Did remove nitrogen after finding leak, pulled into vacuum and charged again with refrigerant to try and get them some cooling until return. Also ordering evap enclosure as cover wont screw in on right side. This is a 5 door unit and everything will need to come out of FF section to access evaporator Office to contact cs when parts come in to schedule return 2x time; ordrng 1 W11435997 (Evap enclosure) and 1 W11116006 (Evaporator FF) and 1 WPW10143759 (Drier) and 1 2xtime (2x time)"

"Unit is under 1yr wp warranty. Says unit not starting and recent cycles before this were going much longer. F3e1 only error in history, pressure fault. Cleared history and ran diagnostic cycle, completed fine. Lower unit visual inspection .. ok. Ran quick wash and filled almost half.Outside serial range for service pointer on pressure switch, but being only error in history and testing ok, will order control.Office will contact cs when parts come in to schedule return ; ordrng 1 W11608056 (Control)"

"Complaint of not cooling, control was off on arrival. There was a can I n door was actually lined right up with switch, possible it hit and turned off.Neither even knew control was there.After running for a bit the freezer is blowing cold air."