"Customer states unit doesnt clean dishes, confirmed issue found error message for wash motor failure, replaced wash motor assembly, ran diagnostics cycle tested okay.; used 1 W11416362 (MOTOR/SUMP) from stock"

"Customer states unit takes long time to boil, confirmed issue found faulty infinite switch, replaced switch, boiled water, confirmed working properly.; used 1 WPW10434452 (INFINITE SWITCH) from stock"

"Customer states microwave does not get hot, confirmed issue, during uninstalling unit found power cord whip is facing upwards hitting the cabinets, unable to fully remove unit, explained and showed to customer the issue, customer will need to make accessible, quoted customer for inverter and magnetron."

"Customer states items still freezing in fresh food section.Found current temps freezer 5 and fresh food 38, found a lot of food items against liner of fridge, creating cold pockets, see quickpicsCalled techline but there system was down and he could not provide a reference number, Spoke with Leon, advised customer there needs to be a path for air to circulate"

"Customer states cycle wont startConfirmed issue, found door lock stuck in locked position, door is open, unable to reset lock, need to order and replace.; ordrng 1 W11565030 (Latch)"