Upon arrival customer said unit isnt making noise like before but isnt spinning clothes out. Found f7e6 error. Open motor circuit. Ran service mode and all agitate and spin cycles working properly. Checked under unit and found all wires and harnesss in place and have continuity thing from board. Ran drive system test. Shifter had correct voltage to it and optical sensor and had continuity to board. Cap had steady resistance rise after discharge and was making motor working properly in service mode. Motor windings were good 5.5 and 5.7. Nothing between tubs causing issue. All other functions working properly in service mode also. Can not find any issue other than error code in memory. Called techline techline said after checks the only thing left is the harness and capacitor. If capacitor is working it should be harness it could be a balance issue but error code should not have returned. Ordering harness and capacitor. Sr# 7737412107 scheduled return call for 10-2-23 am ; ordrng 1 W11568983 (Harness) and 1 W11395618 (Capcitor)

"Retuned to install new control board. Installed control board and ran quick wash/ normal. Watched unit run through fill, wash, drain and spin cycles with no issue. Verified proper operation."

"Customer complained unit didnt complete a cycle stopped at spin at end. Ran service mode and found no error codes. Ran component activation and found all functions working, all agitate and all spin modes. Ran quick wash regular. Couldnt find anything under inner drum, drum spins freely. All spin and agitate functions work. Quick was regular cycle filled started washing and went to spin. Customer said that there is a metal clicking noise intermittently, issue is intermittent. Found acu making noise from triac.ordering acu control. Informed customer office will call when parts come in. ; ordrng 1 W11543997 (Acu)"

"Returned to install part ordered. Installed motor and reassembled unit. Ran component activation and all functions working properly. Ran quick wash and unit filled and started washing, drained unit. Verified proper operation."

"Came to inspect washer, customer said it cut off during wash. Found f7e1, f7e7 and f7e6 errors. Could be old errors from previous call when tech replace cam and actuator. Found belt frayed, replaced belt. Ran service mode and all functions working properly. Ran normal load ,regular with auto fill. Ran unit and when unit got full motor seemed weak. Found windings are right under resistance levels. Ordering motor. Informed customer office will call when part comes in. ; ordrng 1 W11283592 (Motor), used 1 W11239857 (BELT) from stock"