"Replaced part but found a bad actuator. Used TS W10913953 and unit running normal. Ran three diagnostic cycles and running through.; dspstn on spec-tagged invntry: 1 W11038689 VALVE , used 1 W10913953 (ACTUATOR) from stock"

"Installed heater as well as thermistor, tested ok. Advised customer to keep an eye on temp over the next couple days. Want to add upon first visit I checked Athena board and it is current non defective one."

Complaint that the unit is not agitating. Found actuator not moving to agitation side and washer. Will order new actuator and to return again. Please call customer at this home phone number 508-248-7125 that number on record is customers daughters number; ordrng 1 W11212745 (Actuator)

"Found frost on evap, tested thermistor and heater with multimeter and both are testing open. Fan working properly. Will order both heater and thermistor. Advised customer defrost unit the day before visit.; ordrng 1 W11650661 (Heater) and 1 WPW10384183 (thermistor)"

"Ran diagnostics found F8E1 long fill, will order new fill valve. Customer is on well water, advised getting an in-line filter going forward.; ordrng 1 W11038689 (valve)"