Complaint that the washer would not turn off on the display and would recognize any cycle to start. Found bad harness wire would not read signal. Will return with both controls as backup.; ordrng 1 W11316253 (Harness Wire NTC)

Replaced all parts and ran two diagnostic and quick cycle and all running normal. Made shire the

Complaint that the washer will not start any cycle. Found bad harness wire and after multiple attempts to run for other issues in diagnostic cycle control board keep kicking me out of the testing. 5th time ran diagnostic but error code F1E1 is present. Will order parts for a return visit.; ordrng 1 W11590868 (Lower Harness) and 1 W11633359 (Control Board)

Complaint that the washer is not starting any cycle. Found bad lid lock. Replaced part with TS# W11670519. Ran diagnostic cycle and unit working normal.; used 1 W11670519 (LATCH) from stock

Complaint that the washer is making a loud grinding noise while spinning. Found Splutch screw loose. Replaced part and ran a calibration and diagnostic cycles. All running normal. ; used 1 W10721967 (CAM KIT) from stock