"Tested and confirmed error. Entered diagnostics, attempted to run tests and control would go blank. Could not run any tests or cycles. Needs control. Quoted customer for repair and saved estimate. Customer declined repair. Collected for service call on cc."

"Removed and replaced drain pump, control and bezel. Plugged washer in, ran control calibration, completed properly. Tested washer, operating as designed."

"Disassembled, removed and replaced evaporator fan motor and blade. Reassembled, now operating quietly and properly."

"Checked and tested. Found drain pump constantly running. Would not shut off. Control would not enter diagnostics or run and tests. Would not start any cycle. Lid lock bezel also missing. Ordering control, drain pump and bezel. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11626074 (Control) and 1 W11643703 (Bezel) and 1 W11399437 (Drain pump)"

"Removed back, using UV light checked all tubing and joints, no sign of any leaks. Checked evaporator coils, no leaks found. Checked pressures, found high side at 100psi and low side in vacuum at -5. Called tech line spoke Liam SR 7741208284. Reviewed findings and all previous repairs. No further service or repairs recommended. Said to refer customer to Whirlpool customer service. Gave customer SR# and relayed tech line recommendation"