Customer complained drum wont spin. Found pulley wheel bad. Replaced from ts. Verified proper operation after installing pulley wheel. ; used 1 DC93-00634A (IDLER PULLEY) from stock

"Cam had loosened itself again, suspension good , gearcase good. Replacing cam and adding extra lock tight to nut to ensure it wont loosen itself. Ran agitate and spin and double checked cam all functions working as designed. Was Saturday so couldnt report to techline. ; used 1 W10721967 (CAM KIT) from stock"

"Customer complained unit wont cut on. Found unit stuck in drain mode. Pressure system issue , hose good, board needs replaced. Replaced control from pre Id ts. Ran quick wash, verified proper operation."

"Customer complaining it was a heating . ran unit through service diagnostics , no error codes present. Ran service mode , unit ran through the entire service mode and no error codes appeared, heater did come on during heater activation, informed customer to use rinse aid avd heated dry. Verified proper operation."

"Found lid strike broken. Removed and replaced strike, tested, lid locks and washer operating properly.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"