Appliance Repair Bessemer City North Carolina

Advantage Appliance Repair Inc. Rated 5.0 out of 5 stars based on 1 customer reviews

We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Bessemer City, NC 28016
Ryan S.
Job Details: 02/05/2024
"Customer complaint knob damaged. Confirmed complaint , ordering timer and timer knob, customer also complained unit taking too long to dry, found dryer vent was smashed from dryer being pushed too far back, explained to customer without proper airflow unit wont dry properly. Explained to her she will need to make sure vent isnt obstructed. Informed customer office will call when parts come in. ; ordrng 1 W11685947 (Timer) and 1 W11708423 (Knob)"
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Bessemer City, NC 28016
Ryan S.
Job Details: 01/18/2024
"Customer complained about noise during agitate found cam slipped and ground info pulley cover. Replaced cam and found gearcase making bearing failing type noise. Also found pulley on motor is loose and will fail soon. New cam was damaged when trying unit out after installing it. Ordering gearcase, cam, belt, motor , belt cover and Washplate. Also 2xtimeframe , informed customer office will call when part come, sign to schedule return call. ; rqstng P&A on 1 W11454372 (Gearcase), ordrng 1 W10721967 (Cam) and 1 W10832724 (Motor) and 1 WPW10006384 (Belt) and 1 WPW10550173 (Belt cover), used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Bessemer City, NC 28016
Ryan S.
Job Details: 12/21/2023
"Customer complained back right burner not working. Asked customer for purchase recipe, tenant said she was renting and called someone, they said landlord was coming. Landlord came and said he was told by whirlpool that they could tell it was under warranty. Informed him since unit isnt in entitlements proof of purchase is needed. No one in office was available, customer called whirlpool , customer service said that it was in warranty 5-30-23. Technician got on the phone with me and said it is showing in their entitlements that it is in warranty. Double checked model serial number and she said yes its showing as 5-30-23 purchase date. Replaced parts from pre id ts. Verified proper operation of left rear burner . ; dspstn on spec-tagged invntry: 1 WP3149404 INFINITE SWITCH"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Bessemer City, NC 28016
Ryan S.
Job Details: 12/14/2023
"Customer complained door is warped and frame was damaged, and that the unit is making a nose. Found damage to frame was just white stickers covering screw holes on left side of door, was as designed, door was slightly bowed out so ordering new door inner and outer. Found back left wheel was making slight noise so replaced back left drum wheel from truck stock , noise stopped. Customer said unit was shaking , but unit was barely moving from units drum spinnng, part of normal design, customer repeatedly said that he wants a new unit that something is wrong with this and hes calling to get it replaced. Informed him all I can do is order the parts needed and fix the issues. Ordering inner outer door, drum seal and drum handle and glue for drum seal. Informed customer office will call when parts come in. ; ordrng 1 WPW10463967 (Inner door) and 1 W10861224 (Outer door) and 1 W10861521 (Door seal) and 1 W10861225 (Door handle) and 1 Y055980 (Glue)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Bessemer City, NC 28016
Ryan S.
Job Details: 12/13/2023
"Customer complained unit not working, found long fill error. Found drain line was not installed properly, was running along floor and outside. Informed customer to raise drain line to top of washer and leave vent area at end of drain line, ran service mode and all functions working. Verified proper operation when picking up drain line."
Bessemer City, North Carolina
11/29/2023
Overall Experience