Found bad freezer light switch. Replaced from ts. Verified proper operation. ; used 1 W11396033 (LIGHT SWITCH) from stock

"Returned to replace gear case, cam, belt and agitator. Replaced all parts and added a capacitor to job due to capacitor having oil on it also. Ran diagnostics unit went into all spin and agitate modes. Ran quick wash, unit filled and started washing. Verified proper operation. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

"Customer complained it wasnt filling with r ugh water. Set unit to heavy and deep fill, unit fills around half way up with no clothes. Informed customer this is the way the unit is designed. Ran another load and ver proper operation. Informed customer this is the normal operating design."

"Customer complained timer not aligning properly, found timer, not broken, found per service pointer W11693378. And S-code S15110, parts and labor paid for. Replaced pre-ID timer and knob.(one part ) verified proper operation."

"Customer complained of noise on heavier loads. Ran agitate and spin in service mode and did not hear any noises visually inspected under unit found gearcase leaking oil(not from capacitor) ordering gear case , belt and cam . also ordering agitator. Putting in for 2X timeframe informed customer office will call when parts come in.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11550891 (Agitator)"