Ck unit upon arrival and found damper frozen once more check all Sides of gasket and found no air gap order control with refrigerator temperature sensor for replacement ; ordrng 1 12002355 (Temperature sensor) and 1 Wpw10503278 (Control)

Ck unit upon arrival and found selector not working properly try to get into diagnostic and control will push me out and keeps stating to select available selection unit has communication error quote customer for control and user interface replacement customer declined repair estimate

Ck unit upon arrival and per customer handle plug is broken when guys install unit. Inform customer to contact whirlpool and have whirlpool send handle plug to customer provide part # to customer for plug wp12246610

Ck unit upon arrival and install block fill. On previous visit I had tape air hole with appliance tape and has been maintaining temperature since then unit now operating to manufacturers specs

Ck unit upon arrival and found customer had unit unplug. Inform customer due to unit being unplug. Inform customer unit would need to be plug in for 24hr for proper diagnoses. Monitor unit for 20+ minutes Im in the home and compressor and all fan running condenser was getting hot before departure freezer had start cooling. Customer Ill monitor unit and will not unplug if situation changes