Customer complained of unit not going past sensing. Upon arrival ran service mode and found f7e 4 error basket reengagement failure. Checked visually under unit and found bad slider. Replaced from ts. Ran service component activation and all functions working now. Verified or operational. Customer has parts and labor authorization. ; used 1 W10734521 (SLIDER) from stock

"Called first number and he said he would have someone meet me at the address. Upon arriving no one was there and first number wouldnt pick up after a few calls. Called 2nd number and it was superintendent of build. Unit was an un occupied new build with no power superintendent let me in and unit had different serial number , ended in 84. He didnt know what call was about. Took picture of unit and no issues found. No parts needed."

"Customer complained unit didnt finish cycle and gave error code. F8e3, and f7e 9 and f0e3 errors foudn in memory. Ran service mode and condors fan any issues with water valves or draining or pressure switch. Found slider was worn. Replaced from ts. Ran unit on normal cycle and unit filled and started washing. ; used 1 W10734521 (SLIDER) from stock"

Returned to install parts ordered. Installed control them powered on. Installed Ui panel and reset Wi-Fi by unplug. Unit 5x. Ran service mode to test all functions unit drained water and verified proper operation.

Customer complained of power . Upon arrival unit was unresponsive. Found proper power to control board. Ordering control Ui and control board. Scheduled return time for 9-15-23 am. Will get better picture of model serial upon return. Was able to see numbers but couldnt get good picture due to lid being locked and not able to unlock until control is replaced. ; ordrng 1 W11478525 (Console Ui) and 1 W11419052 (Control board)