"Customer complained of noise and leak. Foubd suds error and motor error. Found gearcase /tub leaking. Found multiple parts under gearcase damaged from leaks. Ordering washplate/agitator, gearcase, actuator, belt, clutch. Also putting in for 2xtimeframe. Informed customer office will call when parts come in. ; ordrng 1 W11550891 (Wash plate) and 1 W11449840 (Gearcase) and 1 W10721967 (Clutch) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 2xtimeframe (2xtimeframe)"

"Customer complained unit would stop and quit. She can unplug it and it will work again for a little while and stop again . Ran service mode, found f2e3. Found unit will filll, soin agitate and drain. No issues with harness. Ordering ui and acu . Informed customer office will call when parts come in; ordrng 1 W11740022 (Control board) and 1 W11675701 (Ui)"

"Returned to install gearcase stator, rotor clutch slider. Verified proper operation. Ran unit through service diagnostics, all functions working except customers cold water at home not working. She is having lumber come for that issue. Unit working as designed."

"Found e5 error in icemaker codes. Found icemaker will harvest. Found icemaker will fill, no frozen lines. Fiund freezer -2? and ref 38? . Unit was unplugged and reset on last call. No air leaks from icemaker housing. Found thermistor readings bad in UI panel where thermistor data is stored. Ordering new icemaker also. Informed customer office will call when parts come in. ; ordrng 1 W11636544 (Ui) and 1 W11658802 (Ice maker)"

"Customer had pressure system fault. Replaced control board. Under SP W11766193 - Special Project S153EB - Main Control - SCode S153EB PARTS/LABOR. Ran normal wash, unit filled and started wash cycle. Verified proper operation."