"Quoted $129 at beginning of call. Cs said whirlpool had stated no fee and called them while in home. Whirlpool said there should be no other fee when WP said they would contact office I concurred. Multiple lights out of n rf and freezer, water nstalled all new style lights and lights working."

Ck unit upon arrival and install parts order by previous tech found water filter frozen in place use heat gun and defrost and remove filter and test operation and unit now dispensing water. cycle ice maker and unit calls for water unit operating to manufacturers specs

"Trip charge is covered by authorization. Complaint of mold in boot. Cs cleaned boot thoroughly and ran multiple clean cycles with affresh. Drain holes in boot were partially clogged with hair, cs did not know about leaving door open in between uses or to clean boot regularly and is hypersensitive to mold. After cleaning thoroughly still has reactions to wager whenever door is opened.Called safety and documented findings and concerns. They will contact cs to resolve."

Ck unit ran diagnostic and found F8E4 error code inspect unit and found unit tilt towards front due to main kitchen floor sits higher than dishes legs. Possible dish washer was adjust to sit on main floor but due to regular use and possible force from leaning against dish washer someone in the home accidentally push unit further back where it eventually slides and legs drop bellow kitchen floor and now have dish washer leaning towards front which result in water leaking in to float. Inform customer dish washer area has enough space where material can be lay to have unit sit flush and not tilt. Customer will correct issue clean out drip tray and unit now operating to manufacturers specs

Torn ff door gasket right side. Replaced and steamed out wrinkles . Advised to allow to form by keeping door closed for the next 4-6 hours