"Unit had gotten warmer, ice melting through dispenser, ice cream soft, said it sounded like it was straining. Mullion very hot. Had pulled it out and cleaned it and thought it was doing better.Fr is 7, rf 36.Verified fans running. Evap has good frost yo-yo last several turns of evap. With constant running, hot mullion strip and incomplete frost pattern it look like the beginning of a sealed system issue.Quoted for compressor/ evaporator / drier and labor. Customer will think it over. Collected service call"

"Says clothes are wet at end of cycle, started cycle and unit locked and drained fine, when cancelled it stayed locked. Put into diagnostics and stayed locked but went through tests fine and unlocked during final spin.F2e1, F7e1, F0e5 errors in history. Stuck key, basket speed fault, unbalanced load.Ran recalibration and stayed locked at end of cycle. Unlocked couple minutes later.Called to Quote for control and actuator. Says unit is under warranty and had sent receipt in to girl at office (texted?) Says sending a copy to me. Copy sent me has a different model washer a whirlpool model number, not Amana. Cs is determined it is under warranty and they have an extended warranty past that. Says he will contact office when he has proper receipt to reschedule.When that occurs preorder control and actuator saved as estimate. No money collected at this time, will not pay for visit as say has warranty and extended contract. Explained we can not submit with mismatching model numbers. ( no serial number on receipt); dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"

"Installed new motor, splutch and motor cover. This was needed due to loose nut on the transmission shaft which caused the pulley to rub on the cover and damaged both sides."

"Unit has been intermittently working, now freezer warm. Cs thought it had to deal with door sealing, they are all closing fine and making good seal. Compressor and fans running. Measuring 30 in freezer. Frost only on first 3 turns of evap, sealed system issue.Quoted for compressor/evap labor. Denied. Collected for service call."

Replaced ice box fans and ran test 36 and verified operation with good flow.; dspstn on spec-tagged invntry: 1 W10846539 FAN