Appliance Repair Amherst Massachusetts
Advantage Appliance Repair Inc. Rated 4.3 out of 5 stars based on 9 customer reviews
We serviced a
LG LAUNDRY CENTER
Model WKEX200HBA/01
Near Amherst, MA 01002
Mike K.
Job Details:
01/23/2025
"Water and load in unit on arrival. Cs says unit not draining and been getting a leak. Put unit into spin cycle and drains by properly. Drain hose empties into spin no and is quite low, could siphon drain Ayer back into unit. Cancelled and ran a quick wash cycle. Took off back cover and took photo of unit mid cycle, no signs of leaking inside/under unit. No holes found in boot. Cs says it is intermittent and source cannot be found today, possible coming from dirt/hair on door."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, MA 01002
Mike K.
Job Details:
01/21/2025
Replaced freezer rails and shelves.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Amherst, MA 01002
Mike K.
Job Details:
01/20/2025
Cs had cross threaded water valve. Quoted for valve/labor. Accepted. Replaced valve and ran normal cycle. No leaking found.; used 1 W11434044 (VALVE-INLT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, MA 01002
Chris B.
Job Details:
01/10/2025
Complaint that the refrigerator freezer drawer would fall off and top bin would fall on bottom bin. Found bad rail making the top drawer fall and damaging the mid bin underneath damaging the mid drawer. Will put in part for approval. ; rqstng P&A on 1 W10850332 (Freezer Top Rail Left) and 1 W10493169 (Top Bin) and 1 W10858092 (Freezer Top Rail Right) and 1 W10858802 (Mid Drawer Freezer)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Amherst, MA 01002
Mike K.
Job Details:
01/08/2025
Replaced control and u/I. Ran normal and timed cycle and both working fine
Adam
Amherst, Massachusetts
WHIRLPOOL DISHWASHER
KDPM604KPS0
Excellent service. Arrived during the time window they stated. Completed the repair in a very efficient and professional manner.






10/09/2024
Deborah
Amherst, Massachusetts
WHIRLPOOL REFRIGERATOR TOP
WRT541SZDB01
Chris was thorough,professional and friendly. Explained what was going on with fridge and fixed it.






07/26/2024
Isaac
Amherst, Massachusetts
WHIRLPOOL RANGE
GW399LXUB06
Chris is a friendly and efficient technician. He fixed our oven quickly.






05/11/2024
Amherst, Massachusetts
WHIRLPOOL REFRIGERATOR
WRX986SIHZ00
Repair person was courteous and efficient. The problem is that this Whirlpool frig keeps breaking and each of the repairmen refuse to get in touch with the manufacturer’s master technician to run a full diagnostic and determine that the unit should be replaced, as the extended warranty company (AIG) told us Advantage should do. Frig has not worked for more than a few weeks for several years and we have lost around
$1000 of food as a result. Our last repair was 2 weeks ago and I am about to call AIG again to authorize a new repair because the freezer temp is too warm. We need Advanatge to listen to us and the extended warranty company and authorize a replacement so that we can have a frig that actually works in our house after at least 5 years of a lemon.






01/29/2024
Rich
Amherst, Massachusetts
WHIRLPOOL REFRIGERATOR
WRT311FZDM02
The service technician was excellent, but they did not provide him with the correct part to replace the icemaker. The current icemaker is not tall enough so it allows the ice to flow over the bin into the freezer. There appears to be no solution from the manufacturer.






01/25/2024