Appliance Repair Amherst Massachusetts

Advantage Appliance Repair Inc. Rated 4.3 out of 5 stars based on 9 customer reviews

We serviced a
MAYTAG WASHER TL
Model MVW6500MW0
Near Amherst, MA 01002
Mike K.
Job Details: 03/12/2025
"Unit is under 1yr wp warranty per service bench. Broken wire to the drain pump, jumped and unit completed diagnostic cycle fine. Patches line together to use until return, ordering lower harness.; ordrng 1 W11591637 (Harness lower)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Amherst, MA 01002
Mike K.
Job Details: 02/27/2025
"Unit is under 1yr extended warranty being a Costco purchase. Unit fills but wash motor not running, drains fine. Can hear motor hum but not run.Unit drain and water connections are in basement and need to be disconnected there to remove unit. Replaced sump assy and verified operation in normal wash. Ran diagnostic cycle fine. Did suggest having drain line come up to top of counter with air break before going to basement to lessen chances of future drain failures. ; used 1 W11416362 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Amherst, MA 01002
Chris B.
Job Details: 02/26/2025
Replaced all parts and unit working normal.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Amherst, MA 01002
Chris B.
Job Details: 02/21/2025
Complaint that the handle is broken. Found handle hold with wire harness broken. Will order parts for a return visit.; ordrng 1 W11662067 (Pocket) and 1 W11416785 (Panel Stainless Steel)
We serviced a
WHIRLPOOL WASHER FL
Model CHW9150GW1
Near Amherst, MA 01002
Chris B.
Job Details: 02/21/2025
Replaced all parts and ran diagnostic cycle 3x and unit working normal.
Adam
Amherst, Massachusetts
WHIRLPOOL DISHWASHER
KDPM604KPS0
Excellent service. Arrived during the time window they stated. Completed the repair in a very efficient and professional manner.
10/09/2024
Deborah
Amherst, Massachusetts
WHIRLPOOL REFRIGERATOR TOP
WRT541SZDB01
Chris was thorough,professional and friendly. Explained what was going on with fridge and fixed it.
07/26/2024
Isaac
Amherst, Massachusetts
WHIRLPOOL RANGE
GW399LXUB06
Chris is a friendly and efficient technician. He fixed our oven quickly.
05/11/2024
Amherst, Massachusetts
WHIRLPOOL REFRIGERATOR
WRX986SIHZ00
Repair person was courteous and efficient. The problem is that this Whirlpool frig keeps breaking and each of the repairmen refuse to get in touch with the manufacturer’s master technician to run a full diagnostic and determine that the unit should be replaced, as the extended warranty company (AIG) told us Advantage should do. Frig has not worked for more than a few weeks for several years and we have lost around $1000 of food as a result. Our last repair was 2 weeks ago and I am about to call AIG again to authorize a new repair because the freezer temp is too warm. We need Advanatge to listen to us and the extended warranty company and authorize a replacement so that we can have a frig that actually works in our house after at least 5 years of a lemon.
01/29/2024
Rich
Amherst, Massachusetts
WHIRLPOOL REFRIGERATOR
WRT311FZDM02
The service technician was excellent, but they did not provide him with the correct part to replace the icemaker. The current icemaker is not tall enough so it allows the ice to flow over the bin into the freezer. There appears to be no solution from the manufacturer.
01/25/2024