Appliance Repair Amherst Massachusetts

Advantage Appliance Repair Inc. Rated 5.0 out of 5 stars based on 2 customer reviews

We serviced a
BOSCH REFRIGERATOR
Model B26FT50SNS/03
Near Amherst, MA 01002
Mike K.
Job Details: 09/11/2023
"Unit had gotten warmer, ice melting through dispenser, ice cream soft, said it sounded like it was straining. Mullion very hot. Had pulled it out and cleaned it and thought it was doing better.Fr is 7, rf 36.Verified fans running. Evap has good frost yo-yo last several turns of evap. With constant running, hot mullion strip and incomplete frost pattern it look like the beginning of a sealed system issue.Quoted for compressor/ evaporator / drier and labor. Customer will think it over. Collected service call"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Amherst, MA 01002
Mike K.
Job Details: 09/08/2023
"Says clothes are wet at end of cycle, started cycle and unit locked and drained fine, when cancelled it stayed locked. Put into diagnostics and stayed locked but went through tests fine and unlocked during final spin.F2e1, F7e1, F0e5 errors in history. Stuck key, basket speed fault, unbalanced load.Ran recalibration and stayed locked at end of cycle. Unlocked couple minutes later.Called to Quote for control and actuator. Says unit is under warranty and had sent receipt in to girl at office (texted?) Says sending a copy to me. Copy sent me has a different model washer a whirlpool model number, not Amana. Cs is determined it is under warranty and they have an extended warranty past that. Says he will contact office when he has proper receipt to reschedule.When that occurs preorder control and actuator saved as estimate. No money collected at this time, will not pay for visit as say has warranty and extended contract. Explained we can not submit with mismatching model numbers. ( no serial number on receipt); dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Amherst, MA 01002
Roger R.
Job Details: 08/30/2023
"Installed new motor, splutch and motor cover. This was needed due to loose nut on the transmission shaft which caused the pulley to rub on the cover and damaged both sides."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Amherst, MA 01002
Mike K.
Job Details: 08/25/2023
"Unit has been intermittently working, now freezer warm. Cs thought it had to deal with door sealing, they are all closing fine and making good seal. Compressor and fans running. Measuring 30 in freezer. Frost only on first 3 turns of evap, sealed system issue.Quoted for compressor/evap labor. Denied. Collected for service call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, MA 01002
Mike K.
Job Details: 08/25/2023
Replaced ice box fans and ran test 36 and verified operation with good flow.; dspstn on spec-tagged invntry: 1 W10846539 FAN
Amherst Resident
Amherst, Massachusetts
09/16/2023
My refrigerator was malfunctioning recently and after searching for a repair person, I decided to try Advantage Appliance Repair. Mike was professional, friendly, and was respectful of my home. I always appreciate when service people are careful of floors and surfaces and work clean! He seemed knowledgeable, explained clearly what he found and his diagnosis based on that info, answered all my questions, and was able to give me a detailed estimate for the repair (although I ultimately decided to replace and not realize). I would use this company again.
Overall Experience
lorna
Amherst, Massachusetts
08/01/2023
Mike came right away and I could tell right away he knew how to problem solve.
Overall Experience