Appliance Repair Amherst Massachusetts

Advantage Appliance Repair Inc. Rated 4.1 out of 5 stars based on 7 customer reviews

We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Amherst, MA 01002
Chris B.
Job Details: 07/08/2024
Replaced drain hose and no leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Amherst, MA 01003
Chris B.
Job Details: 07/05/2024
Replaced freezer door and unit working normal. Will order emblem that was missing from the list of parts. Customer will schedule with the tenant and then call the office for a return date. ; ordrng 1 W11178521 (Emblem)
We serviced a
WHIRLPOOL REFRIGERATOR TOP
Model WRT541SZDB01
Near Amherst, MA 01002
Chris B.
Job Details: 07/01/2024
Found clogged ice in the evaporator side keep the fresh food section from cooling properly. Declogged all ice buildup and unit working normal. Quoted for a bad hinge. Customer will think about it.
We serviced a
KENMORE REFRIGERATOR
Model 795.74043.411
Near Amherst, MA 01002
Chris B.
Job Details: 07/01/2024
Complaint that the right door on the fresh food side is not closing correctly. Found bad hinges. Quoted parts and labor. Will order parts for a return visit.; ordrng 1 AJC68689633 (Stopper Assembly) and 1 AEH36821910 (Door Hinge) and 1 MHU38218908 (Spanner Wrench)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Amherst, MA 01002
Chris B.
Job Details: 07/01/2024
Complaint that the washer is leaking water from the bottom. Found broken drain hose. ; ordrng 1 W11244231 (Drain Hose) and 1 WP356138 (Clamp)
Isaac
Amherst, Massachusetts
05/11/2024
Chris is a friendly and efficient technician. He fixed our oven quickly.
Overall Experience
Amherst, Massachusetts
01/29/2024
Repair person was courteous and efficient. The problem is that this Whirlpool frig keeps breaking and each of the repairmen refuse to get in touch with the manufacturer’s master technician to run a full diagnostic and determine that the unit should be replaced, as the extended warranty company (AIG) told us Advantage should do. Frig has not worked for more than a few weeks for several years and we have lost around $1000 of food as a result. Our last repair was 2 weeks ago and I am about to call AIG again to authorize a new repair because the freezer temp is too warm. We need Advanatge to listen to us and the extended warranty company and authorize a replacement so that we can have a frig that actually works in our house after at least 5 years of a lemon.
Overall Experience
Rich
Amherst, Massachusetts
01/25/2024
The service technician was excellent, but they did not provide him with the correct part to replace the icemaker. The current icemaker is not tall enough so it allows the ice to flow over the bin into the freezer. There appears to be no solution from the manufacturer.
Overall Experience
Bert
Amherst, Massachusetts
11/10/2023
Chris was great Informative re: service and parts Quick, quiet work completion Ver pleased
Overall Experience
Amherst, Massachusetts
10/30/2023
Overall Experience