"Confirmed customer complaint. Found spark and ignition was not igniting consistently I wrapped the power supply wire connection to the bake electrode with electrical tape, also corrected the position of the electrode to the burner. The oven is igniting and heating properly."

"Replaced control unit, lid would not function in diagnostics testing, i replaced the lid lock, washing machine started, than the control unit was zapped. Checked components for the cause, found the drain pump is 2 ohms, pump needs to be replaced. Drive motor is 9.2 ohms. Parts Authorization over $400 is required. ; ordrng 1 W11399437 (Drain pump) and 1 W11591637 (Lower wire harness) and 1 W11543996 (Control unit assembly), used 1 W11700916 (Lid lock) from stock, states that autho needed"

"F7E1 speed basket sensor fault. Cold water valve is trickling water during fill, and creating a fault during rinse, ordering a water inlet valve for replacement. Replaced actuator. Follow up needed with water inlet valve. ; ordrng 1 W11205048 (Water inlet valve)"

"Found the rear bearing is bad. Out of Warranty. The inner basket and rear tub will need to be replaced. Washer and dryer is stacked. Gave Customer Estimate, 2 Man job, Oven cart, Labor $1000.00. Talked with Randy regarding this, the inner basket has 3 year warranty. Asked customer to call Samsung, we do not do warranty for Samsung. Job will be parts and labor."

"Replaced water inlet valve assembly control panel and wire harness. Calibrated and tested appliance for proper operation. The washing machine is starting, filling and operating properly. Job is complete."